The Fantasy Of Control
Many people in organisations think that their leaders and senior management are obsessed with the idea that they can fix things with even more hard data – and that this gives rise to the fantasy of being in control.
The real problems that need fixing are often left hidden under the table; unacknowledged and undealt with – a taboo subject. For a lot of people the stuff hidden under the table is what really matters. If you’re looking for employee engagement then be prepared to bring this stuff out and put it on the table.