Walking the talk
The sure-fire way to make your company values meaningless is to demonstrate that you are unwilling – or unable – to practice them yourself. We’ve lost count of the number of times we’ve heard this line “leaders don’t walk the talk” when it comes to the company values. For a leader to fail to embody the values visible and productively is to fall at the very first hurdle when it comes to culture change. If you don’t do it then not... [Read More...]
You are engaged!
Sometimes we can fool ourselves into thinking that we’re listening to what our people have to say when in fact, we’re still in ‘broadcast’ mode. People know when they’re being listened to and when they aren’t. One strong sign is when something they contributed makes a difference. Of course, you can’t action everything everyone says – but don’t ask people to engage if you’re not prepared to listen and change what you plan to do... [Read More...]
Us and Them
A problem with ‘Us and Them’ thinking is that it creates conflict between groups of people. We are always right; they are always wrong. And if something needs to change, it’s invariably them who need to change, not us. When everyone thinks that way, you’re trapped in a web of stuckness. And yet ‘us and them’ is also at the very core our economy. After all, isn’t business all about how our business performs against the competition? ... [Read More...]
Too many agendas
Since each of us has a different point of view about what’s important in our organisation and why, its no surprise to find that teams – at all levels – are awash with personal agendas. They are, after all, what make us who we are and what gives us our unique approach to the roles we play in the organisation…aren’t they? Having an agenda isn’t the problem but being unconscious about it is – especially at Board level. The hardest work... [Read More...]
Playing the board game: without space to think nothing moves
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The keys to engagement
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Why don’t people tell me when there’s a problem?
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A relentless focus on efficiency
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Honest conversation in organisations: a Delta7 visual dialogue
How does honest conversation sit with business? The Delta 7 team sat down to discuss… A regular feature of life in the Delta 7 office is the monthly Visual Dialogue where we get together to discuss something that interests us. We do this because it’s fun – but also because it’s an opportunity to experience and practice the process we create for our clients. Our pictures are tools to engage people in organisations in conversations... [Read More...]
Bigger cleverer words
A client once described the way meetings went in her organisation as people around the table outdoing each other with ‘bigger, cleverer words’. Business jargon can be a place to hide at the same time as being a kind of weapon to show off your prowess. Meetings can sometimes feel like they’re dominated by people jousting with words. And despite the volume of words being used, all too often people are left in the dark about what’s... [Read More...]
