CIPD Employee Engagement Conference – Jan 2010CIPD Employee Engagement Conference – Jan 2010

The question on everyone’s lips at the CIPD Conference – “What does a successful employee engagement strategy look like?” I was at a conference last month, organised by  CIPD on Employee Engagement. In a discussion around some... [Read More...]

CRF Employee Engagement Conference 2010CRF Employee Engagement Conference 2010

I went to a great conference last week on employee engagement organised by the Corporate Research Forum. There were several good speakers, covering a range of interesting themes and plenty of time to explore them with participants around the table. ... [Read More...]

Organisational charts and organisational realityOrganisational charts and organisational reality

There’s something reassuring about org charts – they can easily disguise what is really going on, making everything feel neat and manageable. It’s interesting how often the title of these charts is the name of the company, as if the piece of paper... [Read More...]

Elephant Under The TableElephant Under The Table

When people become fearful of saying what really concerns them, leaders lose sight of what’s really happening in their organization and the quality of their decision-making suffers. For employees, unarticulated frustration can turn into confusion... [Read More...]

We must capture their hearts and minds!We must capture their hearts and minds!

This is a picture of an exchange we heard a few years ago in a client session. It’s so rich we just had to make a picture out of it. It is can be easy for leaders to lose touch with the cares and concerns of the people that work for them. By not connecting... [Read More...]

The crisis in public spendingThe crisis in public spending

This picture reflects concerns we heard while working with a number of central government departments last year. Most of these organisations have experienced a steady increase in funding under Labour, but under the shadow of a dramatic economic downturn... [Read More...]

A little thought from each of us…A little thought from each of us…

Who is Transport for London speaking for – and to? This is one of a series of posters around the Underground that have caught my eye over recent months. It’s part of a Transport For London campaign called ‘Together For London’... [Read More...]

Congruence and leading changeCongruence and leading change

How leadership incogruence obstructs change After many years working with organisations in change, two things have become clear to me: first, that many leaders see change as something they have to get other people to do and second, that many employees... [Read More...]

What is engagement?What is engagement?

Engagement is Connection … The Department of Business, Innovation and Skills has just published a new report by David MacLeod and Nita Clarke on employee engagement.  We wholeheartedly recommend this report – it makes some great points and is... [Read More...]

The time cost of poor communicationThe time cost of poor communication

What I learned about communication from commuting into London every day … Two things I hate: Train delays and boring Powerpoint presentations. They both waste time, and not in an unrelated way, as I want to show. The metaphor of time as a scarce... [Read More...]

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